FAQ
Straight answers, including the uncomfortable ones
If a question you have is not answered here, the case desk will answer it directly before you commit to anything.
No. Nobody honestly can. We provide analysis, documentation and coordination; outcomes depend on facts, jurisdictions, counterparties and legal process. Many matters conclude with no financial recovery.
Nothing. The initial assessment is free and carries no obligation. If we do not believe a matter can be meaningfully pursued, we will say so and charge you nothing.
Scope and fees are agreed in writing before any chargeable work begins. There are no open-ended retainers and no success-contingent claims about recovery.
No. We are an investigative and documentation practice. We are not a law firm, bank, insurer or government body, and we do not provide legal, tax or investment advice.
Passwords, seed phrases, full card numbers, one-time codes or government ID images. No legitimate firm needs these through a web form.
Treat it as a re-victimisation attempt. Guaranteed recovery for an upfront fee is a hallmark of recovery-room fraud. Report it and do not pay.
Most engagements run four to eight weeks of active work, but third-party institutions and legal processes can extend this considerably.
Yes. Submissions are transmitted over an encrypted connection, access is restricted to the case team, and retention is limited to what the engagement requires.
No obligation
Your next step is a conversation, not a contract
Tell us what happened. We will tell you plainly whether there is anything workable in your matter, what it would involve, and what it would cost — before you commit to anything.
